Lexus Service Center near Chicago, IL

Lexus Service Center near Chicago, IL

Visit Our Service Department!

If you’re looking for a reliable place to take your Lexus to get it the maintenance it needs, your search stops here. Our Lexus Service Center at Lexus of Orland has a friendly team and accommodating hours to make every visit quick and satisfactory! Read on for more information.

Service Department

You can find our service bay at 8300 W. 159th Street in Orland Park, IL. We keep our doors open six days of the week to accommodate even the busiest of people. When you come in and see us, you’ll find a team of expert advisors that are ready to help you with whatever automotive issue you’re struggling with. Keep in mind, if you are a new Lexus owner, your first two scheduled visits to our service bay are free of charge with our Lexus Complimentary Maintenance1 program! It provides you with inspections at 6 months/5,000 miles and then 12 months/10,000 miles, for no cost at all.

Our Services

At Lexus of Orland, we are equipped with the most modern equipment to handle any servicing you might need. Whether it’s a routine oil change, fluid top off, or regular tire rotation, we’ve got it all covered. We are also prepared to help with your car’s more severe issues, such as brake failures, battery replacements, and more. This is made possible by our in-house Parts Department. These specialists can dig into their stocked inventory of Lexus-brand components and find you ideal replacements for your unique model. You can even get genuine Lexus accessories from them if you want to spruce up your ride!

Online Tools

You can get started exploring our Service Department on our website. Under the Service tab, you’ll find plenty of links that you can peruse right from your laptop at home! First, we recommend using the Schedule Appointment tool to set up a specific time slot to come in and see us. If you want to get in touch with our technicians before your actual visit, then we have a handy Ask a Tech form which you can use to contact them directly with your questions. Lastly, make sure to check out our Service Specials. We update them frequently with new deals so that you can save money on all of your maintenance projects.

Visit our Lexus Service Center near Chicago, IL, and get your Lexus the attentive care it deserves. We always put our best foot forward with our customers at Lexus of Orland—just take a look at our reviews!

Contact Information


Service Hours

708-590-4053

Testimonials

"Five Star Experience Plus"

darlamaclean10
DEALERRATER
4-8-2020
Full Star Full Star Full Star Full Star Full Star

We are so grateful for the ease of communication with ALL individuals from the dealership! EVERY person provided positive, friendly communication. The service and the experience were nothing that we experienced before --- We found our car online, and it was EXACTLY as pictures/described, and the purchase was done flawlessly We drove "far" to check it out -- and they made our time worthwhile. We will definitely be back for a future purchase! Another thing I noticed, the employees enjoy their roles within the dealership -- it was great to see positive leadership who obviously cares about their employees.

This was the last stop after a long day of car shopping...

ckb711
CARS
3-27-2020
Full Star Full Star Full Star Full Star Full Star

This was the last stop after a long day of car shopping and frankly I just wanted to go home. We met Mike and his personable, professional and no pressure approach was refreshing. He spent time with us answering our questions and was very patient. Needless to say we left with the car! He & Martha were a pleasure to deal with. Customer satisfaction is their priority.

"This was the last stop after a long day of car shopping..."

ckb711
DEALERRATER
3-27-2020
Full Star Full Star Full Star Full Star Full Star

This was the last stop after a long day of car shopping and frankly I just wanted to go home. We met Mike and his personable, professional and no pressure approach was refreshing. He spent time with us answering our questions and was very patient. Needless to say we left with the car! He & Martha were a pleasure to deal with. Customer satisfaction is their priority.

Excellent Chris was outstanding as was the whole team I...

Nuzland
CARS
3-23-2020
Full Star Full Star Full Star Full Star Full Star

Excellent Chris was outstanding as was the whole team I worked with and do this survey just goes on and on and on and let's end it

"The quality of service and attention to details was..."

lterando
DEALERRATER
3-23-2020
Full Star Full Star Full Star Full Star Full Star

The quality of service and attention to details was commendable. Staff were concerned about any questions or concerns I had. I would heartily recommend them.

"Excellent Chris was outstanding as was the whole team I..."

Nuzland
DEALERRATER
3-23-2020
Full Star Full Star Full Star Full Star Full Star

Excellent Chris was outstanding as was the whole team I worked with and do this survey just goes on and on and on and let’s end it

The quality of service and attention to details was...

lterando
CARS
3-23-2020
Full Star Full Star Full Star Full Star Full Star

The quality of service and attention to details was commendable. Staff were concerned about any questions or concerns I had. I would heartily recommend them.

Very nice sales people. Thorough and excellent service....

lorilie67
CARS
3-23-2020
Full Star Full Star Full Star Full Star Full Star

Very nice sales people. Thorough and excellent service. Great customer service. My salesperson took the time to go over features of the vehicle and answer all questions.

"Very nice sales people. Thorough and excellent service...."

lorilie67
DEALERRATER
3-23-2020
Full Star Full Star Full Star Full Star Full Star

Very nice sales people. Thorough and excellent service. Great customer service. My salesperson took the time to go over features of the vehicle and answer all questions.

Mike
CARGURUS
3-21-2020
Full Star Full Star Full Star Full Star Full Star

awesome e-comm follow-up, waiting for things to settle down due to Covid-19

The reason the salesman was very slow and the finance man...

pastorqf68
CARS
3-20-2020
Full Star Full Star Full Star Empty Star Empty Star

The reason the salesman was very slow and the finance man kept getting smart with us wasn't very friendly made us feel uncomfortable or wish I had went somewhere else

"The reason the salesman was very slow and the finance man..."

pastorqf68
DEALERRATER
3-20-2020
Full Star Full Star Full Star Empty Star Empty Star

The reason the salesman was very slow and the finance man kept getting smart with us wasn’t very friendly made us feel uncomfortable or wish I had went somewhere else

"I had a very quick pleasant purchase experience. They..."

adam4723
DEALERRATER
3-18-2020
Full Star Full Star Full Star Full Star Full Star

I had a very quick pleasant purchase experience. They made sure everything I asked of them was taken care of and the entire process went the way I wanted it. Definitely recommended Lexus of Orland!

I had a very quick pleasant purchase experience. They...

adam4723
CARS
3-18-2020
Full Star Full Star Full Star Full Star Full Star

I had a very quick pleasant purchase experience. They made sure everything I asked of them was taken care of and the entire process went the way I wanted it. Definitely recommended Lexus of Orland!

Sammie is a great salesman: He is very knowledgeable...

TRAV 1
CARS
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Sammie is a great salesman: He is very knowledgeable about all of the LEXUS vehicles. He is friendly and has a great personality which makes you feel at ease during what can be a frustrating experience. General Manager Kevin Martin was also very helpful and a great person to interact with, normally I would not have thought or expected for a person of his level to be available or as attentive as he was to me. Even Michael Bannos the Business Manager was a pleasure and made me not mind signing my financial life away.

"Sammie is a great salesman: He is very knowledgeable..."

TRAV 1
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Sammie is a great salesman: He is very knowledgeable about all of the LEXUS vehicles. He is friendly and has a great personality which makes you feel at ease during what can be a frustrating experience. General Manager Kevin Martin was also very helpful and a great person to interact with, normally I would not have thought or expected for a person of his level to be available or as attentive as he was to me. Even Michael Bannos the Business Manager was a pleasure and made me not mind signing my financial life away.

"This was the single best car buying experience I have..."

LDGARDNE
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Full Star

This was the single best car buying experience I have ever had. John gave incredible service and attention without being cheesy or annoying. Most importantly, once I decided which vehicle I wanted to purchase John went above and beyond to find me the Lexus that I was looking for. He is very personable and very knowledgeable. I am extremely pleased with my purchase.

This was the single best car buying experience I have...

LDGARDNE
CARS
3-16-2020
Full Star Full Star Full Star Full Star Full Star

This was the single best car buying experience I have ever had. John gave incredible service and attention without being cheesy or annoying. Most importantly, once I decided which vehicle I wanted to purchase John went above and beyond to find me the Lexus that I was looking for. He is very personable and very knowledgeable. I am extremely pleased with my purchase.

Danielle Brown
Danielle Brown
GOOGLE
3-14-2020
Full Star Full Star Full Star Full Star Full Star
Ozella Barnes
Ozella Barnes
GOOGLE
3-14-2020
Full Star Full Star Full Star Full Star Full Star

AYMAN HAMDAN AND ZIAD AL TAMIMI ARE AWSOME .I WALKED IN...

sufian
CARS
3-13-2020
Full Star Full Star Full Star Full Star Full Star

AYMAN HAMDAN AND ZIAD AL TAMIMI ARE AWSOME . I WALKED IN , TRADED MY VEHICLE, GOT WHAT I WANTED AND IM HAPPY WITH MY PURCHASE. THANK YOU GUYS .

Patrick
CARGURUS
3-13-2020
Full Star Full Star Full Star Full Star Full Star

Top notch in all aspects of the business.

"AYMAN HAMDAN AND ZIAD AL TAMIMI ARE AWSOME .I WALKED IN..."

sufian
DEALERRATER
3-13-2020
Full Star Full Star Full Star Full Star Full Star

AYMAN HAMDAN AND ZIAD AL TAMIMI ARE AWSOME . I WALKED IN , TRADED MY VEHICLE, GOT WHAT I WANTED AND IM HAPPY WITH MY PURCHASE. THANK YOU GUYS .

Patrick McMahon
Patrick McMahon
GOOGLE
3-13-2020
Full Star Full Star Full Star Full Star Full Star

Top notch service and quality in all aspects.

I was a little anxious about returning to Lexus after a...

bjliepold
CARS
3-12-2020
Full Star Full Star Full Star Full Star Full Star

I was a little anxious about returning to Lexus after a very disappointing experience when purchasing a 2010 Lexus from an employee that no longer works there. But after driving several vehicles at a few other dealerships, I decided to go back. I was relieved to hear that the person who insulted me in 2010 was no longer working there. Now... about todays experience. Upon walking inI was greeted by Aiman Hamdan. He was very patient as I sat in 'quite a few cars' and drove several others. He was very polite and understanding about my concerns and questions. The manager, Kevin Martin introduced himself and was very professional, yet friendly. Last, but not least the financial advisor, Zeiad was very helpful in explaining details in the financing and extended warranties. I got home and couldn't program my garage door opener and Aiman even stopped over at my house to program the car to the garage door opener. It was a very long day, but overall a very pleasant experience.

Great buying experience

FrankH at Mokena
CARS
3-12-2020
Full Star Full Star Full Star Full Star Full Star

I was waiting for Rx350 2020 to come for months and when it become available did not find the car I was looking for in Illinois and the neighboring states as well. Went to Lexus of Orland and talked to Mike Fredette and ended ordering the car by a special order. it came before the expected date but more importantly the buying experience was smooth and seamless. and the staff will put you at ease. Ziad Altamimi was the financial officer and that also went smoothly. I am over all very happy with the buying experience and my next car is likely going to be another Lexus form Lexus of Orland

"My experience was nothing short of excellent! Aimen made..."

chakac
DEALERRATER
3-12-2020
Full Star Full Star Full Star Full Star Full Star

My experience was nothing short of excellent! Aimen made sure that we were taken care of from the moment we hit the door. The customer service was very friendly, informative, and undivided. We were educated on purchase vs leasing options. Aimen also made sure that the options at hand were fitting for us as consumers instead of forcing us into a “box”. We (my husband and I) will definitely give high recommendations for Aimen!

"Great buying experience"

FrankH at Mokena
DEALERRATER
3-12-2020
Full Star Full Star Full Star Full Star Full Star

I was waiting for Rx350 2020 to come for months and when it become available did not find the car I was looking for in Illinois and the neighboring states as well. Went to Lexus of Orland and talked to Mike Fredette and ended ordering the car by a special order. it came before the expected date but more importantly the buying experience was smooth and seamless. and the staff will put you at ease. Ziad Altamimi was the financial officer and that also went smoothly. I am over all very happy with the buying experience and my next car is likely going to be another Lexus form Lexus of Orland

"I was a little anxious about returning to Lexus after a..."

bjliepold
DEALERRATER
3-12-2020
Full Star Full Star Full Star Full Star Full Star

I was a little anxious about returning to Lexus after a very disappointing experience when purchasing a 2010 Lexus from an employee that no longer works there. But after driving several vehicles at a few other dealerships, I decided to go back. I was relieved to hear that the person who insulted me in 2010 was no longer working there. Now... about todays experience. Upon walking inI was greeted by Aiman Hamdan. He was very patient as I sat in ‘quite a few cars’ and drove several others. He was very polite and understanding about my concerns and questions. The manager, Kevin Martin introduced himself and was very professional, yet friendly. Last, but not least the financial advisor, Zeiad was very helpful in explaining details in the financing and extended warranties. I got home and couldn’t program my garage door opener and Aiman even stopped over at my house to program the car to the garage door opener. It was a very long day, but overall a very pleasant experience.

Judith Benson
Judith Benson
GOOGLE
3-11-2020
Full Star Full Star Full Star Full Star Full Star

It is Tony that makes all the difference at Lexus. He is fair, honest and you can trust him to give you the best deal. I have all of my service done at Lexus of Orland.

"My experience was great , Chris my Salseman was..."

JUDEAVINGER
DEALERRATER
3-11-2020
Full Star Full Star Full Star Full Star Full Star

My experience was great , Chris my Salseman was professional and most of all, he new the car that he was selling to me . He answered all of my questions and made this a seamless process.

My experience was great , Chris my Salseman was...

JUDEAVINGER
CARS
3-11-2020
Full Star Full Star Full Star Full Star Full Star

My experience was great , Chris my Salseman was professional and most of all, he new the car that he was selling to me . He answered all of my questions and made this a seamless process.

Great experience!!

stipps
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

I was in the market for a used certified Lexus so I stopped in the Orland Lexus dealership that is minutes from my house. I was immediately greeted by John Schultz. He was extremely helpful with any and every question I had. We were able to locate a Lexus ES 350 at the Merrillville location and get the car here for me. John was very honest and straight forward with me which a really appreciated! After the purchase, John was very knowledgeable and helpful with showing me all the features on this car. Also, Mike Bannos did everything he could to get me the best deal possible even if i gave him a hard time throughout the process. With the great service I received I can see myself being a life long Lexus of Orland park customer! Thank you both for making my experience great!

Thank you Lexus of Orlando for helping me with the new...

italo
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Thank you Lexus of Orlando for helping me with the new car thank you to Chris for outstanding job help me with all the question I had.

I was happy with Aiman as my salesperson. He wasn't push...

gwenrenee.ot
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

I was happy with Aiman as my salesperson. He wasn't push and I was very comfortable with him. I am happy with my new Lexus

"Great experience!! "

stipps
DEALERRATER
3-10-2020
Full Star Full Star Full Star Full Star Full Star

I was in the market for a used certified Lexus so I stopped in the Orland Lexus dealership that is minutes from my house. I was immediately greeted by John Schultz. He was extremely helpful with any and every question I had. We were able to locate a Lexus ES 350 at the Merrillville location and get the car here for me. John was very honest and straight forward with me which a really appreciated! After the purchase, John was very knowledgeable and helpful with showing me all the features on this car. Also, Mike Bannos did everything he could to get me the best deal possible even if i gave him a hard time throughout the process. With the great service I received I can see myself being a life long Lexus of Orland park customer! Thank you both for making my experience great!

"I was happy with Aiman as my salesperson. He wasn’t push..."

gwenrenee.ot
DEALERRATER
3-10-2020
Full Star Full Star Full Star Full Star Full Star

I was happy with Aiman as my salesperson. He wasn’t push and I was very comfortable with him. I am happy with my new Lexus

"Thank you Lexus of Orlando for helping me with the new..."

italo
DEALERRATER
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Thank you Lexus of Orlando for helping me with the new car thank you to Chris for outstanding job help me with all the question I had.

"Professional no pressure service."

KimEdwards
DEALERRATER
3-9-2020
Full Star Full Star Full Star Full Star Full Star

We were greeted as soon as we arrived by Jim. He was very accommodating and knowledgeable! I dislike car shopping and salesmen who are deceitful or pushy. Shopping at Lexus of Orland was refreshing and I'm confident that I worked with the right dealership/salesperson!

"Professionally pleasant and positive experience"

sward10
DEALERRATER
3-9-2020
Full Star Full Star Full Star Full Star Full Star

I don't like the politics involved with car shopping but I must say that my visit to Orland was very pleasing. Mariea was one of the best sales people I have encountered. She was amazingly accommodating, available, and authentic. Mike Bannos was able to work some magic and get me a deal better than my credit union! He was refreshingly down to earth, respectful, and real. Kevin Martin also took time to express his gratitude for my business. I am extremely happy with my purchase and the catered service I received.

Professionally pleasant and positive experience

sward10
CARS
3-9-2020
Full Star Full Star Full Star Full Star Full Star

I don't like the politics involved with car shopping but I must say that my visit to Orland was very pleasing. Mariea was one of the best sales people I have encountered. She was amazingly accommodating, available, and authentic. Mike Bannos was able to work some magic and get me a deal better than my credit union! He was refreshingly down to earth, respectful, and real. Kevin Martin also took time to express his gratitude for my business. I am extremely happy with my purchase and the catered service I received.

Professional no pressure service.

KimEdwards
CARS
3-9-2020
Full Star Full Star Full Star Full Star Full Star

We were greeted as soon as we arrived by Jim. He was very accommodating and knowledgeable! I dislike car shopping and salesmen who are deceitful or pushy. Shopping at Lexus of Orland was refreshing and I'm confident that I worked with the right dealership/salesperson!

GuruSS1S4
CARGURUS
3-9-2020
Full Star Full Star Full Star Full Star Full Star

Nice

"AWESOME! Customer service, personable, no hassle. Sammie..."

pepitafreeman
DEALERRATER
3-6-2020
Full Star Full Star Full Star Full Star Full Star

AWESOME! Customer service, personable, no hassle. Sammie Scott got me what I wanted. He ensured I was satisfied during my visit and afterwards. Sammie explained the great service department resources as well.

"LG was great!!"

ARLEE.HOLT
DEALERRATER
3-6-2020
Full Star Full Star Full Star Full Star Full Star

LG made the process seamless. He came in on his off day to make the deal happen. This is my 3rd car with Lexus and I would do it again!

LG was great!!

ARLEE.HOLT
CARS
3-6-2020
Full Star Full Star Full Star Full Star Full Star

LG made the process seamless. He came in on his off day to make the deal happen. This is my 3rd car with Lexus and I would do it again!

AWESOME! Customer service, personable, no hassle. Sammie...

pepitafreeman
CARS
3-6-2020
Full Star Full Star Full Star Full Star Full Star

AWESOME! Customer service, personable, no hassle. Sammie Scott got me what I wanted. He ensured I was satisfied during my visit and afterwards. Sammie explained the great service department resources as well.

Ronia Abdelrahman
Ronia Abdelrahman
GOOGLE
3-5-2020
Full Star Full Star Full Star Full Star Full Star
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