Lexus of Orland

Testimonials

DEALERRATER
kmoore9156
Full Star Full Star Full Star Full Star Empty Star
1-17-2020
Giving 4 stars because there’s always room for...

Giving 4 stars because there’s always room for improvement. Purchased second vehicle from dealership in last 4 years. Smooth transaction. Salesman Marek was exceptional

GOOGLE
dan gbur
Full Star Full Star Full Star Full Star Full Star
1-17-2020
DEALERRATER
DCANNON2U
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Receptionist and Salesman greeted me with a friendly...

Receptionist and Salesman greeted me with a friendly smile, very courteous and attentive to my questions and concerns. Overall experience was great including the environment.

GOOGLE
El Criastian
Full Star Full Star Full Star Full Star Full Star
1-16-2020
El Criastian

Employees were super nice and understanding. I loved the complentary open bar and massages. The Whiskeys and Cognac are delicious. They really take fantastic care of you. Even though I took my old 2009 ES350 with 180k, I was still treated with Absolute True Royalty. I will definitely come back sometime

DEALERRATER
SPECHA1
Full Star Full Star Full Star Full Star Full Star
1-13-2020
The experience at Orland Lexus was outstanding! The way...

The experience at Orland Lexus was outstanding! The way we were treated was unparalleled in comparison to every other dealer I’ve ever dealt with. I would tell anyone that if you are planning on buying car soon go to Orland Lexus. I was treated respectfully and with honesty that you don’t find at every dealer down the street.

GOOGLE
Lesa Lewis
Full Star Full Star Full Star Full Star Full Star
1-10-2020
Lesa Lewis

I am a repeat customer since 1999. This is my 4th RX. Even though the staffing personnel has changed over the years the level of commitment to quality service has not diminished.

CARS
Htsargemn
Full Star Full Star Full Star Full Star Full Star
1-9-2020
It was a fast and fair deal and would recommend to anyone...

It was a fast and fair deal and would recommend to anyone looking for a luxury SUV Kevin was outstanding and not at all pushy

GOOGLE
Lestavia Davis
Full Star Full Star Full Star Full Star Full Star
1-9-2020
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Kathleen Burns
Full Star Full Star Full Star Full Star Full Star
1-9-2020
Kathleen Burns

Great service - no issues

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Michael Dorning
Full Star Full Star Full Star Full Star Full Star
1-9-2020
DEALERRATER
Htsargemn
Full Star Full Star Full Star Full Star Full Star
1-9-2020
It was a fast and fair deal and would recommend to anyone...

It was a fast and fair deal and would recommend to anyone looking for a luxury SUV Kevin was outstanding and not at all pushy

GOOGLE
Denise Jefferson
Full Star Full Star Full Star Full Star Full Star
1-10-2020
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Marianne Wolf-Astrauskas
Full Star Full Star Full Star Full Star Full Star
1-8-2020
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Steve Morrissette
Full Star Full Star Full Star Full Star Full Star
1-8-2020
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Tasha Nevels
Full Star Full Star Full Star Empty Star Empty Star
1-7-2020
Tasha Nevels

Service takes too long with no updates

GOOGLE
Volodymyr Ilkiv
Full Star Full Star Full Star Full Star Full Star
1-4-2020
GOOGLE
Aiman Hamdan
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Aiman Hamdan

Excellent service department and friendly

DEALERRATER
PEAS08
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Smooth & easy

Sales staff helpful & knowledgeable. (Especially Bobby & Chris). Mike in finance was efficient & made signing less cumbersome. Everyone we dealt with was extremely nice, polite & hospitable. Physicality of dealership immaculate.

DEALERRATER
Casey
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Best Prices and Great Service

I have been shopping for awhile and visited many dealers. I just happened to stop by Lexus of Orland on my way to Indiana. They had what I was looking for and to my surprise, at price lower than all other dealers in Northern Illinois. While they are not close to home, they are were worth the trip. The purchase process was fast and very efficient. I was in and out in about an hour and that included going over all the features of my new Lexus. I highly recommend this dealership.

CARS
Casey
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Best Prices and Great Service

I have been shopping for awhile and visited many dealers. I just happened to stop by Lexus of Orland on my way to Indiana. They had what I was looking for and to my surprise, at price lower than all other dealers in Northern Illinois. While they are not close to home, they are were worth the trip. The purchase process was fast and very efficient. I was in and out in about an hour and that included going over all the features of my new Lexus. I highly recommend this dealership.

CARS
PEAS08
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Smooth & easy

Sales staff helpful & knowledgeable. (Especially Bobby & Chris). Mike in finance was efficient & made signing less cumbersome. Everyone we dealt with was extremely nice, polite & hospitable. Physicality of dealership immaculate.

DEALERRATER
johndoyle9
Full Star Full Star Full Star Full Star Full Star
1-1-2020
Awesome Dealership

In and out. Kevin Martin makes buying a car easy. Would recommend to anyone. Great service and nice people that genuinely care about you and your experience

DEALERRATER
gobearsgo
Full Star Full Star Full Star Full Star Full Star
1-1-2020
Great Experience

Had a great professional, yet friendly experience with Jimmy Mac and Sammy. Mike was completed my paperwork and great to work with. I had an appointment at 2:30. At 6p I was home with a new car. Best buying experience I’ve had with Lexus and this is my 6th Lexus purchase.

DEALERRATER
jppfieffer
Full Star Full Star Full Star Full Star Full Star
1-1-2020
Great way to buy a car

Best car buying experience we have ever had! Our salesman, Chris, was professional, knowledgeable and eager to please. Chris, the Sales Manager, was also very good. They both went above and beyond to find the car we wanted at another dealer. While they searched for our car - in the middle of the Christmas holidays, our salesman was keeping us updated frequently. Martha, the Business Manager was also very professional, efficient and friendly. Even though every person we dealt with were very busy they answered all questions and Chris took the time to patiently walk us through all the amenities of our new car. Lorenzo, the technology person was also excellent and so very helpful. It was definitely an excellent experience on all levels with this team. We look forward to future experiences at your dealership.

CARS
gobearsgo
Full Star Full Star Full Star Full Star Full Star
1-1-2020
Great Experience

Had a great professional, yet friendly experience with Jimmy Mac and Sammy. Mike was completed my paperwork and great to work with. I had an appointment at 2:30. At 6p I was home with a new car. Best buying experience I've had with Lexus and this is my 6th Lexus purchase.

CARS
johndoyle9
Full Star Full Star Full Star Full Star Full Star
1-1-2020
Awesome Dealership

In and out. Kevin Martin makes buying a car easy. Would recommend to anyone. Great service and nice people that genuinely care about you and your experience

CARS
jppfieffer
Full Star Full Star Full Star Full Star Full Star
1-1-2020
Great way to buy a car

Best car buying experience we have ever had! Our salesman, Chris, was professional, knowledgeable and eager to please. Chris, the Sales Manager, was also very good. They both went above and beyond to find the car we wanted at another dealer. While they searched for our car - in the middle of the Christmas holidays, our salesman was keeping us updated frequently. Martha, the Business Manager was also very professional, efficient and friendly. Even though every person we dealt with were very busy they answered all questions and Chris took the time to patiently walk us through all the amenities of our new car. Lorenzo, the technology person was also excellent and so very helpful. It was definitely an excellent experience on all levels with this team. We look forward to future experiences at your dealership.

GOOGLE
Claudia G. Szenasi
Full Star Full Star Full Star Full Star Full Star
12-31-2019
GOOGLE
Lou Dantes
Full Star Full Star Full Star Empty Star Empty Star
12-31-2019
Lou Dantes

I accompanied my girlfriend to have her vehicle's oil change, it was an extremely long wait for the service to finish .I have had countless oil changes and this is one of the longest considering that we had a preset appointment. I dont want to be nitpicking but the chairs in the lounge needs to be repaired. This establishment sells and maintains an expensive brand , if they will make us wait that long for an oil change, at least maintain an image commensurate to the brand.

CARS
jdaspel
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Lexus of Orland

They were able to locate the exact vehicle I was in search for and made the buying process easy. Paperwork took a bit. Would recommend this dealership.

CARS
GRWILL
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Great customer service

James did a great job explaining all the functions of the vehicle and setting up the phone. I was greatly impressed with his knowledge of the functions and feel comfortable reaching out to him if I had any questions or problems

GOOGLE
Del Crayton
Full Star Full Star Full Star Full Star Empty Star
12-30-2019
DEALERRATER
jdaspel
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Lexus of Orland

They were able to locate the exact vehicle I was in search for and made the buying process easy. Paperwork took a bit. Would recommend this dealership.

DEALERRATER
rjones22
Full Star Full Star Full Star Full Star Full Star
12-30-2019
New Lexus

Good experience during the purchase process and quick turnaround to prep the car and get me out of there once the price was agreed upon.

DEALERRATER
GRWILL
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Great customer service

James did a great job explaining all the functions of the vehicle and setting up the phone. I was greatly impressed with his knowledge of the functions and feel comfortable reaching out to him if I had any questions or problems

CARS
rjones22
Full Star Full Star Full Star Full Star Full Star
12-30-2019
New Lexus

Good experience during the purchase process and quick turnaround to prep the car and get me out of there once the price was agreed upon.

GOOGLE
Aria Puri
Full Star Full Star Full Star Full Star Full Star
12-28-2019
GOOGLE
Sa Parker
Full Star Full Star Full Star Full Star Empty Star
12-28-2019
GOOGLE
Natalie White
Full Star Full Star Full Star Full Star Full Star
12-28-2019
CARS
rhondahampton65
Full Star Full Star Full Star Full Star Full Star
12-27-2019
Great Experience!

Sammie and his team helped my experience purchasing a car less stressful and pleasant. I definitely recommend Sammie and the team for purchasing a car!

GOOGLE
Jasen Howard
Full Star Full Star Full Star Full Star Full Star
12-27-2019
Jasen Howard

Quick and painless process.

GOOGLE
Frank Dayyat
Full Star Full Star Full Star Full Star Full Star
12-27-2019
Frank Dayyat

First class dealer all the way!!!

GOOGLE
Bruce Lane
Full Star Full Star Full Star Full Star Empty Star
12-27-2019
Bruce Lane

Good service but took longer than I was originally told.

DEALERRATER
rhondahampton65
Full Star Full Star Full Star Full Star Full Star
12-27-2019
Great Experience!

Sammie and his team helped my experience purchasing a car less stressful and pleasant. I definitely recommend Sammie and the team for purchasing a car!

GOOGLE
Ahmad ACCOUNT
Full Star Full Star Full Star Full Star Full Star
12-26-2019
CARGURUS
Lombardo1115
Full Star Full Star Full Star Full Star Empty Star
12-26-2019

They answer. Sent me a link to see pictures of the car. But link didn’t work. They are very friendly and amiable